Shipping & Returns
Shipping Policy
All orders are processed and shipped within 1-3 business days after payment confirmation.
Shipping times vary by destination and are estimates only:
• United States: 7-15 business days
• International: 10-20 business days
Please note that shipping times may be affected by customs processing, holidays, or other factors beyond our control.
We are not responsible for delays caused by incorrect shipping information provided by the customer. Make sure your address is complete and accurate at checkout.
*Customs & Duties*
International customers are responsible for any customs fees, import taxes, or duties that may apply to their order. We are not responsible for delays caused by customs.
Return & Exchange Policy
We accept returns within 30 days of delivery. To be eligible, items must be unused and in original condition.
To request a return, contact us at support@starstoreshop.com with your order number and reason. We'll provide instructions for the return process.
Once your return is received and inspected, we'll notify you of the approval or rejection. Approved refunds will be processed within 5-7 business days to the original payment method.
*Damaged or Lost Items*
If your order arrives damaged or is lost in transit, contact us immediately. We'll work with our shipping partners to resolve the issue as quickly as possible.